Payment links
Payment link lifecycle and statuses
Waiting for payment, Done, Expired, Cancelled — and what you can change after creation.
A link moves through a small, one-way set of statuses.
Statuses
- Waiting for payment — accepting payments.
- Done — the link received its one completed payment. The counter increments when a payment settles, so a link may briefly accept an extra payment that is already in flight.
- Expired — the link passed its expiration time. Expiration is optional and set at creation, with Expires in the create dialog: 1 hour, 24 hours, 7 days, or a date and time you choose. (This used to be available only through the shop API. It is on the dialog now.)
- Cancelled — you shut the link down. This is permanent.
What you can edit
Only the title and description of a link that is still waiting for payment can change; edits update the checkout page too. The amount and the payment contract cannot change once the link exists — if you need a different price, cancel the link and create a new one.
Cancelling a link
From the link detail page choose Cancel link. Because cancelling is permanent, the confirmation asks you to type CANCEL before it goes ahead.
- New payments stop immediately.
- Payments already received are unaffected — cancelling a link never touches settled funds.
- The link keeps its payment history for reporting.
Owners and managers can cancel links.
Didn't find your answer? Contact us or go back to the help center.
