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Legal

Legal documents

Five documents cover the whole platform: the Merchant Services Agreement (the one document a shop owner accepts, incorporating the rest by reference), the Partner Agreement for ISO partners, the Terms of Service, the Privacy Policy, and the Data Processing Agreement.

Security

Security

How Zoyn protects accounts and data, in plain language.

Reporting a security problem

How to report a security vulnerability, and what we promise in response.

Merchant agreements

The operative contract governing your relationship with Zoyn. Covers the license grant, service scope, fees, data protection, liability limits, indemnification, and governing law.

GDPR Article 28 compliant addendum governing how Zoyn processes personal data of your buyers as your appointed data processor.

Privacy and data

How Zoyn collects, uses, stores, and protects personal data. Covers your GDPR rights (access, erasure, portability) and California CCPA rights.

Platform policies

Public-facing terms covering eligibility (18+), acceptable use, intellectual property, geographic and export restrictions, DMCA notice process, and governing law.

Partners

Master Services Agreement for Independent Sales Organizations. Covers commission structure, on-chain settlement via merchant payment splitters, and ISO obligations.

Every document listed here is approved, published, and in effect. Merchant accounts are bound by the documents required during onboarding.

Zoyn

Get paid in digital dollars, straight to a wallet you control.

Company

Legal

Legal & regulatory disclosures

Zoyn is software. It is not a bank, a payment processor, a payment gateway, a money transmitter or a money services business. Zoyn is never the seller in a sale (the "merchant of record"). Zoyn never holds a shop's money, and does not decide how long a payment company may hold it. When a customer pays by card or bank, the payment company handles that payment under its own terms and may hold it for a short time. The money then goes to the shop's own payment contract once the payment network has confirmed it.

Businesses can be based in 64 jurisdictions. A US state stays open when at least one checkout partner still serves buyers there. Customers can pay from 130+ countries through the checkout providers we connect to; which countries customers can pay from is set by those providers, not by Zoyn, and may change without notice. Not available in sanctioned jurisdictions: Cuba, Iran, North Korea, Sudan, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine.

© 2026 Zoyn. All rights reserved.