Take the hire and the security deposit before the kit goes to site.
Plant hire and tool hire firms send expensive machines out to contractors on sites they never see. Send the hire charge and the security deposit as two payment links, paid from the customer's own wallet, and settlement reaches your wallet after the required network confirmations. A security deposit taken this way is a full payment, not a card hold, so returning any unused part is a payment you send back yourself.
Before you read on: we publish every business type we take and every one we refuse — 28 we take, 11 we refuse.
Check yours in ten secondsValuable kit on a distant site, hours that run over, and a deposit to settle at the end.
The machine goes to site before you have been paid
A digger, a dumper or an access platform is loaded and delivered to a site you may never visit, for a contractor you may not have hired to before. Once it is there, it is out of your sight.
Send the hire charge and the security deposit as two fixed links before delivery, with the machine, the site town and the hire dates in the description. The contractor pays from their own wallet, and settlement reaches your wallet after the required network confirmations.
The hire runs over, or the hour meter says more than was booked
The job overruns by a week, or the machine comes back with far more hours on the clock than the quote allowed for. The customer remembers the original price.
Create one more link for the extra days or hours, with the meter reading in its description, so the customer sees what they are paying for before they pay it. Each link is fixed once it is created, so the extra is its own payment.
Damage, missing parts or a machine returned dirty turns the deposit into an argument
A cracked bucket, a lost attachment or a tool that never came back. The question is how much of the deposit you keep, and the customer disagrees.
Your own hire agreement decides damage, cleaning and losses, together with the law that applies to you. Returning any unused part of the deposit is a payment you send back yourself; Zoyn has no refund button. A wallet payment is not pulled back by Zoyn after the required network confirmations; card-funded payments can still be disputed under the provider's own rules.
A hire link and a deposit link, whatever the kit.
Plant hire
Diggers, dumpers, rollers and access platforms: one link for the hire and one for the security deposit, paid before the machine is delivered.
Tool hire
Breakers, saws, generators and small kit: a link for the hire and a link for the deposit, paid before the customer collects.
Long hires on a live site
If a contractor keeps a machine for weeks and you invoice as you go, each invoice is its own link, and there is no automatic weekly or monthly charge.
Paid, delivered, then settled up.
Book the hire with two links
One fixed link for the hire charge and one for the security deposit, each with the machine and the hire dates as the description.
The customer pays before delivery
From their own wallet, or by card where a card option is offered in their country and the payment passes its checks.
Settle up when the kit comes back
Extra days or hours are one more link. Any unused deposit is a payment you send back yourself, under your hire agreement.
What a hire firm asks first.
Can Zoyn hold the deposit and release it when the machine comes back?
No. A security deposit taken this way is a full payment, not a card hold, so returning any unused part is a payment you send back yourself.
Can I take the hire charge and the deposit separately?
Yes, as two links, each a fixed amount. Every link is a single payment; there is no repeat or automatic billing.
The hire ran over by a week. Can I change the link?
Each link is fixed once it is created. Send one more link for the extra days, with the dates in its description.
Is the money really mine once it arrives?
It lands in a wallet only you control. Two honest limits: while your Zoyn account is under review, Zoyn pauses automatic payouts to your wallet until the review is finished; and a card payment can be declined or asked for ID before it is sent.
Do you accept my business?
We publish every business type we take and every one we refuse, and every application is checked before it goes live. We don't promise a timeline we can't keep.
Not sure we'd take your business at all? See what we accept and what we don't. Hiring out cars and vans rather than plant? Read the car hire deposits page.
Take your next hire and deposit on Zoyn.
Apply today, and each hire and deposit reaches your wallet after the required network confirmations. Every application is reviewed.